Jim Casebolt

Had a great experience with Jim Casebolt and LOVE my new (used) car. It was fast easy and convenient

Great car great service Jim case bolt was awesome will be back in the future

Met with Jim Casebolt on Wednesday. He was polite and professional. He and I explored all of my options and I was pleased with his 'low pressure' approach. He was only interested in helping me. His team was great in his absence when I returned to pick up my vehicle and complete paperwork. They were all quick to accommodate my needs and concerns and it was one of the best dealership experiences I've ever had. Highly recommend them!

Donley for of mount Vernon is the place to go, Jim is an outstanding person to deal with, he is a very down to earth person who doesn't pressure you into anything. This is my sixth or seventh time I have leased or purchased from Jim at Donley and the experience has been consistent Everytime.

I flew in from out of state to buy a late model used Mazda 3 Hatchback with a 6 speed manual transmission from Jim at Donley Ford. All I can say is wow! It was truly extremely easy, and great folks to make it even better. Everything finance wise was handled via text and I flew in the next day to Columbus where the dealer had arranged for their driver Steve to pick me up from the airport- He was polite, courteous, and on time. There was no need to haggle the price of the vehicle as it was priced more than fair, which saved a lot of time. Overall I would take the time to fly in and drive 7 hours back home again without a second thought, the service was unmatched! A big thanks to Jim and Donley Ford for my new car!

It went very well ,we enjoy talking with Jim. He has been our sales rep for awhile now. We always ask for Jim when we look too buy another vehicle . Thanks Jim so much, we appreciate you.

We have worked with Jim at Donley for several years. He is patient with our decision making process, makes the experience as seamless as possible, and gets us in and out. Thank you!

I have now purchased 4 vehicles through Donley Ford in Mt.Vernon and couldn’t be happier with the experience. Jim Casebolt has been my go to guy whenever I have been in the market for a new car/truck. You won’t find a more friendly, helpful, and professional salesman to deal with. Thank you Jim and Donley ford on my recent purchase of a new truck

Jim was great to deal with and was very helpful!!

Jim found me a new Escape with exactly the options I needed.

Great customer service! Thank you Jim for all your help.

Jim Casebolt goes out of his way to make it a good experience. So if anyone is looking for a car or truck look Jim up.

Jim was so friendly and answered all of our questions.

Jim Casebolt was the best. My wife was not sure about leasing a Ford but I know she’ll be happy driving it home tonight. Thanks for making our experience pain free.

Great experience with donley ford of mt vernon especially with my sales rep jim casebolt. Both vehicles i have purchased were at another donley dealership and jim had them brought to me to see and i ended up purchasing. Jim was awesome friendly and professional. Go see jim

Jim was great!

Great experience with Jim

If you are needing a car that is right for you, Jim casebolt is the person to go see.

I recently purchased a 2019 Ford ranger from Donley Ford in Mt vernon and Jim casebolt was my sales person. I enjoyed working with Jim and he kept in close contact with me while we were looking for the right truck. I will definitely recommend Jim and Donley to my family and friends

Jim Casebolt was fabulous to work with. Very nice and had great communication. I will continue to go to him and Donley Ford.

Great experience! Jim Casebolt is the best! Highly recommend!

Jim is super knowledgeable and was able to rattle off quick facts and details about multiple vehicles as we narrowed down a final option. He made the whole process very smooth and easy.

I worked with Jim Casebolt to purchase my car, I would suggest you ask for him. Jim understood what I wanted and did everything he could to make that happen. The process was smooth and easy. Thanks Jim

Jim was fantastic! You could tell his years of experience by the way he explained the pros and cons of the car based on your individual circumstances and needs. He really helped from start to finish even with my abnormal circumstances all while making sure I was comfortable with my choice!

Jim was wonderful. He answered all our questions and made the process of purchasing a new Ford Escape affordable and easy.

My wife and I have been looking for a vehicle for some time now. We have visited several dealerships in the eastern part of Ohio. From Steubenville, Youngstown, East Liverpool, Minerva, Marietta, Columbus, Cambridge, Millersburg, Canton, North Canton, and several more along the way. We had a certain criteria for what we were looking for. This was when we made the trip to Donley Ford in Mt. Vernon. Very nice web site and had several interesting options. We called, now they had computer line issues in there community that day and had no phone. We live just over 2 hours away and did not want to make the trip without knowing if they were not open. We called the Galion location wanting to know the situation at Mt. Vernon. The employee I spoke to, Brian, went the extra mile to find out what was going on and phone us right back with all the information we needed to head that way. This is when we meet Jim Casebolt, sales & leasing. The vehicle we had asked about was parked and ready for inspection. Jim meet us at the vehicle and there was not a question he could not answer, and we grilled him. He probable thought he was under interrogation but he stayed right with us answering questions as fast as we could go. We also inquired about several other vehicles and again, it was like he had owned each one we asked about. The building was extremely clean. The staff is friendly, which you expect, but do not always get. The location is right on 36 coming into Mt. Vernon, can not miss it. Large facility with a huge inventory. Plenty to compare. In many of our visits at other dealerships I feel as though I am being directed to what the salesman wants me to buy. Jim's approach was refreshing, you tell us what you want and we will try to satisfy your needs. That is a concept that not many businesses have today. Well, I will close by saying that our vehicle search has come to an end. We left Donley Ford with the vehicle that meet all of our criteria and we are now extremely happy. I would suggest Donley Ford as a place to check out before you buy your next vehicle. Brion Schiappa.

I came in asking for a specific bronco and Jim was able to match that and then some. Great doing business with you.

Jim was absolutely fantastic. Super helpful and made the process quick and painless.

Had a great experience with Jim C at MTV Donley. Helped with a great , easy, fast experience! If you are looking for car help, he’s the guy!!

Great experience. Jim Casebolt has assisted us in purchasing two new vehicles this year. I highly recommend Jim, and Donley Ford of Mount Vernon.

Always great experience dealing with Jim Thanks!

Jim has been helping me about 10 years. He is very helpful and willing to help me when I need it. He definitely deserves 5 stars and more.

Jim made the sales experience easy and was very thorough in explaining all of the features of the vehicle. Nice to have the process run smooth and easy. Great work by the entire Donley team. Thank you!

Great experience! I would definitely do business with Jim again! Thank you!

We have bought several vehicles from Donley they are always very friendly and helpful. They always get us where we need to be. Thank you Jim Casebolt

My experience with Donley Ford over the years has been much better than expected. Scheduling my vehicles for service generally fits my needs and the wait times at the shop are reasonable. The primary reason for my satisfaction is due to Jim Casebolt, the salesperson I have worked with since I purchased my first Ford Edge in May of 2012. Jim has always gone the extra mile to help find the car that I was interested in buying.

First, was appearance of being clean, organized, people working. I met Jim upon arrival to look at a 2022 Edge. He met me outside, and informed me the vehicle was inside warming up for my wife and I to see. Jim was very pleasant to work with. Answered all our questions. Well we bought my wife the Edge that day from Jim. Very pleased.

I purchased a 2024 Ford XLT F150 truck from Jim Casebolt at Donley Ford Mount Vernon. The experience was awesome! Jim responded to any of my questions in a very timely manner. Jim was easy to work with without any pressure. I would recommend Donley Ford and Jim Casebolt to assist you with any Ford products!