I highly recommend Donley Ford of Mount Vernon! Brad, Gabe, and Chad made the purchase of my new vehicle smooth and hassle-free! Their customer service is top-notch. Shout out also to their service department (Tina and Dave) for all their help.
This is my second purchase from Donley Ford using Chad Keaton and once again I am very happy with the purchase. Chad is very knowledgeable about the product he’s selling which makes my decision much easier. Highly recommend Chad and Donley Ford.
A really great place to go for a car the sales man Chad Keaton was very nice and friendly easy to work with
Chad Keaton worked with us to get the vehicle we needed. Very good overall experience
Chad was a pleasure to work with. I would definitely do business at Donley again
Chad was really easy to work with and we purchased the car we were hoping to drive home in! Thank you for an easy experience!
Chad was an awesome salesman. he didn’t try to upsell us at all and helped us get to a price we’re comfortable with.super knowledgeable and kind. Thank you Chad Keaton!
Donley Ford was great to work with! My sales rep, Chad Keaton was great with communication & helping us get the exact Bronco we had been looking for. Highly recommend!
Chad made the buying process very quick and simple. Definitely recommend coming to see him the next time you need a vehicle
If I could give this dealership and crew 10 stars, I would. I have bought a lot of cars since I was 16 (I'm 52) & I have to say this was by far one of, if not, the best experience I have ever had. I found that they had a 2007 GT500 with 4400 miles listed. I had one in 2007 and had to sell it just a few years later so I was hoping I could get my dream car back. I reached out online late evening. A little after 9am the next day I was contacted by text as requested. I texted back and forth with DJ while at work letting him know barring some odd set back I wanted to purchase the car. I sent them my proposal and with minimal back and forth we moved forward. With the age of the car I was concerned with securing financing with out a large down payment. Within 15 minutes they came back with an "all done". You are good to go and financed! I was amazed. They then stated that if I couldn't come in that same day I could give them a deposit to hold it or I could docu-sign and they'd deliver it to me the next day! Deliver it? I'm an hour away! I requested walk around videos, engine bay videos, and exhaust note video which again were sent to me in no time! I signed online and the car was delivered to me the next day at 2pm as I requested. Gabe, Chad & everyone involved made this a seamless buying experience. I now have my dream car! I own a family business in Columbus and am in need of delivery vehicles from time to time. Donley is now my first go to for my vehicle needs! Also, I suggest asking for Gabe. I could tell he likes what he does and loves cars!
Chad listened to what we were looking for and worked hard to provide us something we were happy with. Really appreciated his efforts!
Chad was very respectful and great to work with while purchasing a vehicle.
Amazing experience start to finish,Sherri and Chad very helpful with any questions or concerns,tactful and great customer service.
Great facility. My Salesman -Chad Keaton was very knowledgeable about the vehicle I was interested in. Chad returned phone calls /emails promptly.
Chad was so great to work with. Made the experience easy and enjoyable. Thank you!
My son, Joshua came in and Chad not only stayed in his price range but was also able to include an extended warranty within that price range
Chad was awesome! Incredibly patient and understanding when i was going through the process. Walked me through everything step by step with great detail and expertise!!
Chad was awesome. He listened to our conversation and our concerns. He seems to really care about us.
Donley Ford was great. Gage in financing worked with me thru my whole process and got me in the vehicle I have been looking for and could afford. Chad in sales was very thorough in showing me the vehicle and with the test drive seeing I live 2hrs away and didn't know where to go. I highly recommend Donley Ford and there very pleasant staff.
Chad was a true pleasure to work with!! Donley made the transaction simple and with no stress! Highly recommend!!
Great customer service. Very clean dealership. Chad are salesman was awesome.
Chad Keaton was really great to work with and made the process of getting my new car really easy. He explained the car really well and went over everything in detail which was appreciated since I was upgrading to a newer vehicle. Definitely recommend :)
Awesome, I don't go anywhere else. I love the experience here. Jamie and Chad were great.
Chad was great to work with. There was proactive communication leading up to my appointment at the dealership with my wife answering any questions I had and he was very personable throughout the whole process of trading in my Mazda3 hatchback and buying a Hyundai Tucson Hybrid Limited. It was a pleasure doing business with Chad & Gage. Would definitely make the drive to Donley Ford again if I’m ever in the market again for another car!
Chad has been very helpful and easy to work with! He has been professional and kind throughout the entire car buying experience. My family and I would absolutely work with Chad again!
Our salesman, Chad was very attentive to our situation and his background made our vehicle purchase very easy. The dealership as a whole created a pleasant experience.
Fair, quick and no surprises, just how the experience should be. Chad was easy and fun to work with and the rest of the team at Donley made this a good experience.